Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Digital Channels Response
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches similar services.
They have suggested members to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.
Sizing System Modifications
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, located in England, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.
